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FREQUENTLY ASKED QUESTIONS

All upholstered furniture is 20% off - including:

  • Custom upholstered furniture (your choice of frame and fabric)
  • In-stock sofas, sectionals, chairs, swivels, ottomans, and benches
  • Upholstered beds, dining chairs, and banquettes
  • All other designer-favorite frames featured in the shop

This is the best time of year to invest in a piece you'll enjoy for years!

  • Casegoods, lighting, rugs, pillows, accessories
  • Custom pillows or cushions, unless included with your upholstered furniture piece (ex: some sofas include 2 pillows)

Appointments aren’t required, but they’re recommended if you're looking for customized guidance— especially during the sale. They guarantee dedicated time with a designer to explore frames, fabrics, and details without interruption.

A little prep helps - nothing needs to be perfect.

Bring if you can:

  • Photos of your space
  • Rough measurements
  • Fabric or rug swatches (existing pieces)
  • Inspiration images
  • Lifestyle details (kids, pets, how you use the room)
  • Any questions

And if you're starting from scratch, that's perfectly fine - we'll guide you every step of the way.

Bring what you can: photos of your space, rough measurements, inspiration images, and any existing fabric or rug swatches to be used in the space. Nothing needs to be perfect — we’ll guide you from there.

If this is your first appointment and you haven't already discussed your needs with a designer - yes, please! It gives your designer helpful context ahead of time and makes your appointment smoother, faster, and more personalized.

Swing by the shop or start with the questionnaire. Both are low-pressure ways to learn what you like and share details about your space. If you fill out a questionnaire, a team member will review your information and reach out to help you take the next step — including scheduling an appointment when you’re ready.

Yes! Our design team offers virtual appointments to help build your dream space whether you're near or far. Book here.

Timelines vary by vendor and fabric selection. Our team will walk you through current lead times and help you choose options that fit your needs. Once the item arrives at our warehouse, our team will contact you to schedule delivery.

In many cases, yes if you have a way to transport the item, you're welcome to take it home with you. However, during the sale period some frames will require scheduled delivery and/or pick-up.

That’s exactly what we're here for. We’ll help you explore silhouettes, fabrics, and details until you find something that feels right for your home.

Yes. Bring photos and rough measurements, and we’ll help you determine scale, layout, and the best frame for your space. We'll even help you make a floorplan!

Yes. We offer white‑glove delivery for both in‑stock and custom orders.